Hypersoft has developed Operational and Organizational Intelligence for managers and executives to evaluate communication in any large diversified business landscape. Omni Analyser
™ allows to understand relationships and identify communities and members across geographies, divisions, and internal and external organizations all the way down to individual members. The ability to map these communities and groups enables valuable insight into the roles that people and their positions play within an organization.
™ helps to optimize the position of employees and groups, to optimize communication, and make more informed decisions about promotions and regulations. You can see how communities have evolved over different time periods, who are the key players and which have shown the most activity in the short and long-term, with what communities people or other business units communicate often and what are the trends in content exchange and hot-topics.
Communities (both tightly or loosely coupled, internal and external) and content are identified based on extraction of data from various communication channels such as instant messages, Vo IP calls, video sessions, conferences, mails and meetings. See www.hypersoft.com for more details.